Ihre Suchanfrage
AI Engineer - energy industry
Start: asap
Duration: 6 months (option of extension)
Location: remote
Language: English
EU only
Key Requirements
Must-have
• Data engineering pipelines (preprocessing, ingestion, transformation)
• LLMs / AI systems in production
• Strong programming skills (Python expected)
• APIs (e.g. FastAPI)
• Handling unstructured data (PDFs, OCR, images)
• Multi-modal AI (text + image)
• Real-time / low-latency systems
• Cloud & infrastructure (Terraform)
• CRM integrations
Understanding of:
• Data quality, validation & monitoring
• Security / filtering layers in AI systems
Project Description – AI-Driven Customer Enablement Platform
Building an AI-driven, LLM-based platform to support customer service teams in handling incoming
customer interactions (emails, letters, documented calls). The goal is to create a centralized AI system
that enriches and leverages a 360° customer data view to improve efficiency, routing, and decisionmaking. The platform integrates with an existing Microsoft CRM system and builds on current workflows.
The focus is on establishing scalable data foundations and reusable AI capabilities for multiple future
use cases.
-Highly cross-functional environment with overlapping responsibilities
Responsibilities
• Design & implement data pipelines and preprocessing workflows
• Work with LLMs in production environments
Contribute to:
• Prompt engineering
• Model orchestration
• Evaluation & quality assurance
• Support multi-modal processing (text, PDFs, images)
• Integrate AI components into existing systems & APIs
• Infrastructure as Code (Terraform)
• Service architecture
Expectations
• Strong AI Engineering mindset, but hands-on with data
• Comfortable working across different areas (AI, data, backend)
• Flexible and pragmatic ("not just LLM modeling")
• Able to work in early-stage, evolving environment
- Mehrjährige Erfahrung im Packaging & Deployment von Microservices auf Kubernetes mit Helm (Chart-Struktur, Templates, Values, Hooks, Upgrades)
- Sicherer Umgang mit Helm Best Practices: idempotente Deployments, sauberes Value-Schema, Secrets-Handling (z.?B. External Secrets), Chart-Testing/Linting
- Fundierte Kubernetes-Kenntnisse für produktive Deployments: RBAC, Ingress/Gateway, Service Discovery, Storage, Pod Security/Policies, Quotas/LimitRanges
- Erfahrung mit GitOps und Argo CD (Application/Project-Konzept, App-of-Apps, MultiCluster/Environment-Setups, Sync-Waves/Health Checks)
- Nachweisbare Praxis in der Absicherung von Deployments (Supply Chain, Image Policies/Scanning, Signierung/Provenance, Policy-as-Code z.?B. OPA/Gatekeeper oder Kyverno)sehr gute Kenntnisse in Monitoring mit Grafana, Prometheus, Loki and OpenTelemetry
- English Level C1
- Erfahrung mit agilen Methoden (Scrum, Kanban)
- Erfahrungen bei der Weitergabe von Wissen (Mentoring light)
- DevSecOps-Grundlagen
- Erfahrung im Enterprise Umfeld
- Fundierte Erfahrung mit Kubernetes (Deployment, Betrieb, Troubleshooting)
- Erfahrung mit Design, Implementierung und Betrieb von wiederverwendbaren Helm Charts (Library-/Umbrella-Charts, Subcharts, Dependencies) für Produkt- und Plattformkomponenten
- Erfahrung mit der Standardisierung von Deployments in Kubernetes (Namespaces, RBAC, NetworkPolicies, Resource Requests/Limits, PDB, HPA)
- Erfahrung mit der Umsetzung von GitOps-Deployments (z.?B. Argo CD) mit Helm (Values Strategie, Environments, Promotion, Drift Detection)
- Erfahrung mit Etablierung von Release- und Rollout-Strategien (Canary/Blue-Green, Rollback, Versionierung, SemVer, Changelog/Release Notes)
- Erfahrung mit Troubleshooting von Deployments (Helm templating/rendering, Kubernetes Events/Logs, Debugging von Init/Readiness/Liveness-Probes)
- Expertenerfahrung mit GitOps-Ansätzen in komplexen Deployment Szenarien (hybrid and mulit Cloud )(ArgoCD und Helm
- Erfahrung mit Container-Technologien (z.?B. Docker)
- Kenntnisse in Infrastructure-as-Code (z.?B. Terraform, OpenTofu)
- Erfahrung mit Kustomize und Helm in Kombination (Overlay-Strategien)
- Erfahrung mit Helmfile oder ähnlichen Tools zur Orchestrierung mehrerer Releases
- Kenntnisse in Service Mesh (z.?B. Cillium) und deren Deployment-Patterns
- Erfahrung mit Multi-Tenancy und Mandantenfähigkeit in Kubernetes (Isolation, Guardrails, SelfService)
Project Details
Period: asap – 31.12.2026 + Extension
Capacity: 100%
Location: 100% Remote
Language: English (must), French (nice to have), Arabic (nice to have), Italian (nice to have), Portuguese (nice to have), Spanish (nice to have)
What you will do As a Technical Service Manager you will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team. TSMs play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. Your will act as a trusted technical advisor to our customers and partners. This includes analysing customer’s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.
As Technical Service Manager you will be responsible for the following tasks:
- Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point person for technical issues, service requests and incidents
- Understand the customer business, goals, and challenges to suggest technical solutions & services
- Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
- Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine)
- Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes
- Design optimal SAP configuration to maximize system performance and availability.
- Identify and position offerings by SAP that deliver value to the custome
What you need to bring
- Minimum 7+ years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis)
- Minimum 3 years of experience in customer facing role
- Hands on experience and working knowledge of Unix/Linux flavors, SAP HANA and Sybase data bases.
- Experience in de-escalating critical situations.
- Fluency in Italian and English is mandatory. Fluency in Spanish, Portuguese or Turkish language is an advantage.
- Solid know-how on SAP Technologies and Products (SAP certification highly beneficial),
- Analyse des vorhandenen Modells und von Geschäftsprozessen im Hinblick auf ihre Umsetzung in der IT
- Qualitätsmanagement der Anforderungsanalyse (insbesondere Prozesse, Methoden und Werkzeuge)
- Unterstützung der Software-Architektur, der Realisierung und des Projektmanagements
- Sicherstellen der Barrierefreiheit
- Ermitteln und Dokumentieren von Anforderungen (Stories) nach vorgegebenen Methoden und Werkzeugen
- Identifikation der Abhängigkeiten zwischen Anforderungen
- Erstellen von Datenmodellen
- Qualitätssicherung von Anforderungsspezifikationen
- Auswirkungsanalyse bei Änderungsanforderungen
- Begleitung der Realisierung
- Unterstützung des Projektmanagements
- Beschreibung der Businesslogik: CRUD/S- und Rechenfunktionen, Schnittstellen, Plausibilitäten
- Grundlegende Programmkonzepte: Fehlermanagement, Versionierung, Datenbindung
- Qualitätssicherung von Anforderungsdokumenten sowie von Domain- und Datenmodellen
- Schnittstelle zwischen Fachabteilung und Realisierung
- Unterstützung von Analytikern Anforderungsanalyse / Konzept
- Innovator (must have)
- Erfahrung in Projekten im Bereich Stammdatenerfassung, Stammdatenpflege, Datenkonsistenz oder Doublettenvermeidung
- Oberflächenmodellierung (Kompositionsstruktur-Diagramme)
- Modellierung von Datenstrukturen (Klassen-Diagramme)
- Modellierung von Systemverhalten (Anwendungsfälle & Aktivitätsdiagramme)
- Back-End (Erstellung von Operationen & Spezifikation)
- Modellierung der Schnittstelle (REST/OpenAPI, Kafka/AsyncAPI, RESTful / Stateless)
- Erstellen unternehmenskritischer Software-Module
- Lokalisierung, Analyse und Beseitigung von Software-Fehlern
- Technische Konzeption unternehmenskritischer Online-Services
- Konzeptionelle Fortentwicklung der Architektur von Online-Services
- technische Leitung von Projektgruppen
- Entwickeln, Testen, Integrieren und Dokumentieren von SW
- Lokalisierung, Analyse und Beseitigung von SW-Fehlern
- Zusätzlich zum Entwickler Online Service wird der Dienstleister in Themen/ Termine zu Architekturüberlegungen und Entscheidungen eingebunden.
- Innovator
- Java / Spring
- Angular
- Kafka
- REST
- Erfahrung in Projekten im Bereich Stammdatenerfassung, Stammdatenpflege, Datenkonsistenz oder Doublettenvermeidung
- Stencil
- Python
- Cucumber
- Playwright
- JIRA
- Confluence
- Jenkins
- Bitbucket
- Tabnine
- Cassandra
- Kafka
- Maven
- OpenAPI
- GitHub
- GitHub Actions
- Liquibase
- Oracle DB
- Kubernetes
- Istio
- XÖV
- Elastic Stack
- Grafana
- Prometheus
- OAuth 2.0
- JWT
- JUnit
- JEST
- Selenium
- SonarQube
- Nexus IQ
- Angular Material
- Die Konzeptionsarbeit in einer unternehmenskritischen SW (hier 2 KRITIS-Verfahren)
- konzeptionelle Fortentwicklung der IT-Anwendungsarchitektur
- technische Leitung von Projektgruppen
- Mehrjährige Erfahrung als Anwendungsarchitekt
- Innovator-Erfahrung
- Erfahrung in Projekten im Bereich Stammdatenerfassung, Stammdatenpflege, Datenkonsistenz oder Doublettenvermeidung
- Designrichtlinien und Vorgaben zur Barrierefreiheit und IT-Sicherheit
- Innovator
- Java
- Angular
- Stencil
- Spring
- Python
- Cucumber
- Playwright
- JIRA
- Confluence
- Jenkins
- Bitbucket
- Tabnine
- Cassandra
- Kafka
- Kubernetes
- Maven
- REST
- OpenAPI
- GitHub
- GitHub Actions
- Liquibase
- Oracle DB
- Istio
- XÖV
- Elastic Stack
- Grafana
- Prometheus
- OAuth 2.0
- JWT
- JUnit
- JEST
- Selenium
- SonarQube
- Nexus IQ
- Angular Material
Project Details
Period: asap – 31.12.2026 + Extension
Capacity: 100%
Location: 100% Remote
Language: English (must), French (nice to have), Arabic (nice to have), Italian (nice to have), Portuguese (nice to have), Spanish (nice to have)
What you’ll do
SAP Enterprise Cloud Services (ECS) organization is responsible for providing cloud hosted infrastructure, technical & application managed services to our SAP private cloud customers. The Client Delivery Manager is the main customer-facing representative of SAP ECS organization ensuring full delivery accountability of the engagement and customer satisfaction throughout the customer lifecycle.
What you bring
- As Client Delivery Manager for functional AMS delivery, you will be responsible for the following tasks:
- Own and grow the client engagement for SAP Enterprise Cloud Services and act as the voice of the client within SAP for application managed services.
- Accountable for entire AMS engagement across all lifecycle phases (KT, Stabilization, Operation), lead the engagement with supporting AMS functions and roles to deliver as per contract scope and in line with customer expectations.
- Setup proactive service plan and conduct regular service review meetings with clients (operational and strategic topics).
- Act as an (de-)escalation point for AMS delivery-related topics (Incidents, Service Requests, and other customer requirements).
- Ensure seamless alignment across multiple ECS and other SAP internal and external stakeholders (Supplier Management, Delivery Management, BDM, Solutioning Center).
- Coordinating day-to-day service operations (Ticket Tracking, Resource Planning)
- Coordinating Reporting and Invoicing (Weekly, Monthly Reporting, Excess Hours)
- Support commercial change request management in the client lifecycle, perform contract compliance and risk management (project and business risks).
- Support the positioning of additional ECS offerings and support contract renewal in alignment with SAP sales teams.
- Share knowledge across CDM community
What do you need to bring:
- Fluency in English is mandatory. Proficiency in Spanish, Italian, Portuguese, Arabic or Turkish language is an advantage.
- Min. 5 years of working experience in functional Application Managed Services from one of the key ERP modules or applications such as MM, PP, SD, or BW, CRM, HR.
- Strong customer orientation with a focus on relationship-, expectation- and de-escalation management.
- Strong understanding of Project Management Tools and Processes.
- Knowledge of IT trends, their impact on business strategies, and SAP’s Applications strategy and service portfolio.
- Ability to work effectively as a virtual member of a dynamic and dispersed team (remote)
- SAP Project Management, Application Consulting certifications are beneficial