• Customer require to onboard a Service Manager for Mainframe no later than the last week of May to ensure uninterrupted service delivery.
• The customer’s internal staff will leave by the end of May, necessitating at least one week of structured handover to mitigate operational and continuity risks.
• The role provides Extended Service Management for the Kyndryl zCloud System (z/OS).
• Immediate onboarding with occasional onsite presence in Frankfurt (FFM) is essential to enable effective handover, stakeholder alignment, and service stability.

• Service & Provider Management
• Professional management and coordination of the managed service provider
• Alignment of maintenance and change contents
• Coordination between the provider, internal specialist departments and management
• Support and moderation of escalations
• Professional evaluation of provider performance
• Change & Maintenance Support
• Review and evaluation of maintenance and execution plans
• Coordination of planned IPLs, release upgrades, and maintenance activities
• Assessment of dependencies (z/OS, Db2, CICS, IWS, tools)
• Documentation of execution, deviations, and results
• Maintenance activities are recurring and planned throughout the entire contract duration
• Incident, Quality & Risk Management
• Tracking and follow-up of incidents and service requests
• Evaluation of root cause analyses (especially Priority 1 incidents)
• Support with risk and impact assessments
• Professional participation in service and quality reviews
• No operational SLA responsibility Governance & Communication
• Preparation, moderation, and documentation of:
• Operational Boards
• Service Boards
• Support of annual reviews (CSD, PIM)
• Preparation of decision papers and management summaries
• Capacity & License Overview
• Assessment of system utilization and resource consumption
• Derivation of recommendations for action
• Support with license and maintenance overview for Customer-owned ISV software
• Emergency & DR Support
• Coordination and support of annual DR tests
• Contribution to DR concepts and approvals
• Documentation of test results and improvement measures

• Strong expertise in IBM z/OS (version 3.1) on IBM z16 platforms
• Deep understanding of z/OS system architectures, dependencies, and interrelations
• Proven hands-on experience with the following technologies and tools:
• IBM Workload Scheduler (IWS)
• CICS
• Db2
• BMC MainView / AMI OPS
• Solid knowledge of mainframe operations, including change, incident, and maintenance management
• Experience in license and capacity management, including CPU, WLM, and specialty processors (zIIPs, IFLs, Crypto Cards)
• Confident use of collaboration and documentation tools such as Jira and Confluence
• Very good English language skills for provider communication and documentation (German language skills are a nice-to-have)
• Service Management & Governance Experience
• Proven experience in Extended Service Management for complex mainframe environments
• Experience coordinating across multiple providers and internal stakeholders
• Participation in and contribution to Operational Boards and Service Boards
• Experience with incident, request, escalation, and SLA management
• Ability to support risk assessments, RCAs, compliance reviews, and governance processes
• Experience supporting DR tests, DR concepts, and Business Continuity processes
• Personal Competencies
• Strong coordination and communication skills
• High degree of autonomy, accountability, and reliability
• Structured, analytical, and solution?oriented working style
• Proven ability to handle critical production situations and escalations
• Comfortable acting as end?to?end coordinator and escalation manager

1. Customer require to onboard a Db2 Database Administration – z/OS no later than the last week of May to ensure uninterrupted service delivery.
2. The customer’s internal staff will leave by the end of May, necessitating at least one week of structured handover to mitigate operational and continuity risks.
3. The role provides Extended Service Management for the Kyndryl zCloud System (z/OS).
4. Immediate onboarding with occasional onsite presence in Frankfurt (FFM) is essential to enable effective handover, stakeholder alignment, and service stability.

1. Functional administration of the Db2 environment (e.g. backup/recovery support, DDL adjustments, space management)
2. Support during production transitions and planned database changes
3. Functional analysis and evaluation of performance and capacity topics
4. Support for Db2-related maintenance activities and release upgrades
5. Functional participation in DR tests from a database perspective
6. Development and maintenance of automations and scripts (e.g. CLIST, REXX, Python)
7. Support with database-related security, certificate, and cipher topics
8. Documentation of the actions carried out and results achieved
9. The optional DBA service is delivered as a standalone, outcome oriented service

1. Mandatory Technical Skills
2. z/OS 3.1
3. Db2 V13
4. IBM Content Manager OnDemand
5. IBM Db2 Connect Enterprise Unlimited Edition for z
6. BMC LogMaster for Db2
7. BMC AMI OPS Monitor
8. BMC AMI DevX File AID
9. IBM IWS
10. Horizont XINFO & SmartJCL
11. Automation & Scripting Skills
12. Strong skills in:
13. CLIST
14. REXX
15. Python
16. Proven experience in mainframe automation and operational scripting
17. Security & Certificate Management
18. Mainframe certificate management
19. Solid understanding of cryptographic requirements, including:
20. TLS 1.3
21. Reduction to approved cipher suites
22. Operational & Support Capabilities
23. Administration of Db2 V13, including:
24. Backup and recovery
25. DDL management
26. Space and storage management
27. Production handovers
28. Management of productive DML activities
29. Support for production and business processes, including:
30. Monthly billing readiness
31. Performance analysis and optimization in cooperation with Application Engineering
32. Support of maintenance activities and DR tests
33. Management of automations, IWS stop points, and job cancellation tickets
34. Maintenance and operation of connected ISVs
35. RACF user administration (script based)

1. Unterstützung aller Aktivitäten in Bezug auf Kommunikation und Befähigung der betroffenen Stakeholder
2. Unterstützung bei der Kommunikation mit den Stakeholdern und Anwender:innen für die technischen und fachlichen Teilprojekte
3. Begleitung bei der Einbindung und Befähigung der Endanwender:innen
4. Unterstützung bei der Etablierung eines Veränderungsmanagements inklusive Kommunikationskonzept um die Akzeptanz des DDPs zu gewährleisten
5. Unterstützung bei der Abstimmung und Einbettung der Change- und Kommunikationsstrategie in den Gesamtkontext der HR-Transformation

1. Projektplanung und Fortschrittscontrolling
2. Ablauf- und Terminplanung
3. Kosten- und Einsatzmittelplanung
4. Fortschrittskontrolle
5. Anforderungsmanagement
6. Change- / Konfiguration-Management
7. Risikomanagement
8. Qualitätsmanagement
9. einschlägige Tools (MS-Project, Confluence, Jira) und MS-Office (Word, Excel, Powerpoint)
10. Agiles Projektmanagement
11. Erfahrung im öffentlichen Umfeld (nice to have)
12. Erfahrung in Changeprojekten in der HR-Transformation (nice to have)

Für unseren Kunden sind wir auf der Suche nach einem Testmanager zur Nachweisführung (m/w/d)

Laufzeit: ASAP - 31.12.26
Auslastung: Vollzeit
Einsatzort: Remote

Wir suchen Unterstützung im Bereich Nachweisführung
- Qualitätsmanagement und Nachweisführung
- Abstimmungen zur Nachweisführung
- Test-Management in JIRA/XRAY (Administration & Einrichtung)
- Monitoring/Controlling zur Nachweisführung

Skills:
- Anwendung JIRA/XRAY
- Test-Management
- Deutsch in Wort undSchrift

1. Erfahrung mit OpenShift 4.x-Operationen,
2. Erfahrungen mit Hosted Control Planes oder OpenShift Virtualization,
3. Erfahrung mit Gitlab,
4. Erfahrung mit Gitlab CI/CD (Implementierung und Deployment),
5. Erfahrung mit ArgoCD,
6. Erfahrung mit Helm Charts und Kustomize,
7. Grundlegende Python-Kenntnisse,
8. Erfahrung mit Linux/Red Hat Enterprise Linux
9. Wünschenswerte Kenntnisse:
10. Grafana, Prometheus, Splunk – Erstellen von Warnmeldungen, Dashboards und Deployments
11. Grundkenntnisse in ITIL-Prozessen (Change/Incient)
12. Deutschkenntnisse, zumindest in schriftlicher Form,
13. Prozessautomatisierung,
14. Erfahrung mit dem Aufbau und der Automatisierung von Infrastrukturen mit Ansible