For our client we are looking for a Network Operations Expert (f/m/d).
Start: 01.07.2026
Duration: 31.12.2026++
Capacity: 100%
Location: 75% Remote, 25% Frankfurt (occasionally, sometimes Berlin)
1 week Frankfurt / 3 weeks remote in rotation, up to 50% onsite in peak times
Language: English is a must (C1), German is a must (C1)
Team:
The local operations team for Germany is responsible for running a production platform in Germany which will host all productive business applications for Germany.
Tasks:
- Provide Tier-3 operational ownership for Network & Security services for Local Production (DE)
- Ensure operational readiness for deployments
- Ensure operational stability and responsiveness for the managed Network & Security
- Reduce operational toil and improve service reliability
- Ensure platform operations adhere to security and compliance standards
Skills (must-have):
- 5+ years operating enterprise networks in private cloud / data center production.
- Proven experience implementing/leading Incident, Problem, Change, Release governance in production. Proven incident response and troubleshooting skills across routing, firewalling, connectivity, and service exposure patterns.
- Strong understanding of security fundamentals and operational enforcement in production contexts
- Networking: WAN/LAN, routers, firewalls (enterprise operations) from CISCO, Juniper and Palo Alto
- Network and security software: ACI, APSTRA and Panorama
- Connectivity services: Tenant private networking / connectivity patterns supporting production platforms.
- Fundamental understanding of core operations processes (incident management, change management, problem management, IT Service Management) as well as SRE concepts
- DNS & certificates: DNS operations and certificate lifecycle handling (issuance/renewal/rotation coordination) from Infoblox
- ITSM tooling: Jira Service Management (JSM), Jira, Confluence (for workflow and documentation).
- Experience in gathering operational insights from monitoring or observability including SLI/SLA/SLO management and tracking.
- Hand-on experience in documenting procedures properly and enforcing clear runbooks or playbooks.
- Observability Hands-on experience with monitoring and logging tools (e.g., Prometheus, Grafana, Datadog, Mimir, Loki).
- Familiarity with enterprise DevOps toolchains is a plus (GitLab, JFrog Artifactory, Backstage, Harness).
- Understanding of modern platform operations (Kubernetes/containers, automation, observability), sufficient to govern specialists.
- Platform delivery concepts: GitOps and IaC awareness (Terraform/OpenTofu, ArgoCD, Helm) to govern deployment/readiness standards.
Skills (should-have):
- Experience operating in regulated / high-availability industries (banking, telco, public sector, healthcare). Experience with enterprise ITSM and change governance in regulated environments.
- Experience with SRE practices (SLOs/SLIs, error budgets) and reliability management.
- IaC/GitOps: Terraform/OpenTofu; Helm/ArgoCD familiarity helpful when network/security configuration is deployed via pipelines.