Stellenbeschreibung
For our client we are looking for an Operations Specialist (f/m/d) Compute.
Start: 04.05.2026
Duration: 31.12.2026++
Capacity: 100%
Location: 75% Remote, 25% Frankfurt or Berlin (1 week Frankfurt / 3 weeks remote in rotation), up to 50% onsite in peak times
Language: English is a must, German is a must (both C1)
Local Operations manages the on-premises production platform, which serves as the primary host for all mission-critical business applications. Local operations are responsible for the following core areas:
- Platform Stability: Ensuring the high availability and performance of the on-premises private cloud environment.
- Application Hosting: Consulting on the seamless operation of Germany-specific productive business applications.
- Incident Management: Resolving technical issues within standard business hours to minimize operational downtime.
- Lifecycle Maintenance: Executing routine updates, patches, and system optimizations within the local infrastructure.
Objectives:
- Provide Tier-3 operational ownership for Network & Security services for Local Production (DE).
- Ensure operational readiness for deployments
- Ensure operational stability and responsiveness for the managed Kubernetes Platform
- Reduce operational toil and improve service reliability
- Ensure platform operations adhere to security and compliance standards
Skills (must-have):
- 5-10+ years in IT operations / service delivery / platform operations with demonstrated leadership in mission-critical environments.
- Proven experience implementing/leading Incident, Problem, Change, Release governance in production.
- Expertice with ITSM: Jira Service Management (JSM), Jira, Confluence.
- Experience of core operations processes (incident management, change management, problem management, IT Service Management) as well as SRE concepts
- Experience in gathering operational insights from monitoring or observability including SLI/SLA/SLO management and tracking.
- Hand-on experience in documenting procedures properly and enforcing clear runbooks or playbooks.
- Observability Hands-on experience with monitoring and logging tools (e.g., Prometheus, Grafana, Datadog, Mimir, Loki).
- Familiarity with enterprise DevOps toolchains is a plus (GitLab, JFrog Artifactory, Backstage, Harness).
- Expertise within modern platform operations (Kubernetes/containers, automation, observability), sufficient to govern specialists.
- Platform delivery concepts: GitOps and IaC awareness (Terraform/OpenTofu, ArgoCD, Helm) to govern deployment/readiness standards.
Skills (should-have):
- Experience operating in regulated / high-availability industries (banking, telco, public sector, healthcare).
- Experience with SRE practices (SLOs/SLIs, error budgets) and reliability management.